Hiring A Commercial Cleaning Company: What Questions You Should Ask

After conducting some research, you’ve come to the realisation that utilising some of the best commercial cleaning services on the market reaps extensive benefits to you and your business. Now is the time to take the plunge, but with lots of commercial cleaning companies to choose from, how do you find the right commercial cleaner for the job?

We have compiled a list of questions to ask a prospective commercial cleaning company, to ensure you select the most suitable team for your business. So, whether you are looking to retain your office employees, encourage more positive reviews about your hotel or are looking to pass the hygiene inspections in your restaurant, explore our list of questions and optimise your business with the right professional cleaning services for you.

7 questions to ask when hiring a UK commercial cleaning company

Hiring commercial cleaning services isn’t just a matter of choosing the business located closest to you. Whilst location and budget are important considerations, there are multiple other factors you may have not considered, which could make a significant difference to the type of service you require and the cleaning industry specialists most suited to your business model.

Consider asking these 7 essential questions:

1. How flexible is your cleaning schedule?

Within a business establishment, every day is different, and often, for operations to run smoothly, flexibility is key – including that of your cleaners. A reputable cleaning company will offer a flexible contract to ensure cleaning is worked around your day-to-day operations, minimising any disruption to business.

It is also good to consider whether the cleaning company will be available if a cleaning emergency were to arise. To limit the risk from harmful and hazardous situations, it is important that cleaning emergencies are dealt with in a prompt, safe and legally compliant manner. While you may deem accidents unlikely to happen, it is good practice to ask the cleaning company if there is an agreement in place to confirm the timeframes they can meet for emergencies.

2. Do you have proper insurance?

Whilst you should endeavour to trust your professional cleaner, you should still be mindful that accidents can happen, and the correct insurance should be in place to ensure that you and the cleaning company are both protected.

Although a good commercial cleaning company will treat your possessions with the upmost care, with wet floors, cables and bulky equipment comes the potential for accidents. In the event that some of your property gets damaged, their insurance should cover the relevant compensation, which will ensure your business is not left out of profit. Additionally, their insurance will also cover any injuries they sustain while on the job in your workplace.

Typically, a good commercial cleaning company should have automobile liability insurance, general liability insurance, worker compensation insurance and umbrella coverage. Act on the safe side and ask to see a copy of all relevant legislation documents.

3. Will you supply your own cleaning equipment?

It is pivotal that you know whether the professional cleaning company utilises their own cleaning supplies and equipment or plan to borrow yours. Not only will supplying your own equipment significantly affect the costs to your business, but they may not also be up to the industrial standard of commercial cleaning products. A good commercial cleaning company should always supply their own cleaning equipment and supplies to help you cut costs, whilst having the best equipment for the job.

4. Do you have testimonials from previous customers?

Prior to booking a prospective commercial cleaning company, it’s a good idea to investigate their online presence and question where you can read their testimonials. Online reviews from like-minded customers are often a good indication of the reputation of the company. A lack of reviews, or a reluctancy to share them, may suggest inexperience or a poor cleaning service.

5. How much do your services cost?

How much does commercial cleaning cost? Every cleaning company is different. Some will bill their clients according to time alone, whereas other companies will factor in your tailor-made requirements, to ensure they are charging you as little or as much as you want it to. Hiring professional cleaners doesn’t have to break the bank but getting the right company for your business is imperative. Be sure to ask the prospective cleaning company exactly how the cost of the services will be determined.

6. What is your stance on sustainability?

A sign of a fantastic commercial cleaning company is their stance on sustainability. Question whether they use green cleaning products on the job as an alternative to the toxic chemicals that so many companies are continuing to use. Green cleaning practices, such as conserving energy, managing waste, using non-toxic chemicals, and recycling will help to reduce the negative impact on your health, whilst lessening the damage on the world around you.

7. Where do you operate?

Consistency is key. If you are a multi-site location business, you are likely to want continuity across your different premises, without compromising on costs or the quality of clean. Therefore, it’s important to ask the commercial cleaning company about their coverage, to ensure that they can travel to each of your locations with ease.

Discover UK commerical cleaning services with Jani-King

Boost your business with Jani-King’s commercial cleaning services. Serving tens of thousands of clients in a variety of industries across the UK, Jani-King ensures a bespoke cleaning service, tailored to your needs. Whether you are based in an office, healthcare setting or even a stadium, every clean will be adapted to your individual area of work.

With 24/7 cleaning to work around your operations, and extensive franchise locations across the UK, you can have peace of mind knowing that your trusted cleaners are always around the corner to provide you with the very best quality at an effective cost.

Enlist the help of Jani-King commercial cleaning services, and get in touch today.