Case Study - Meet Eri Nani

Inspired to open her own family business, Eri moved to the UK from Albania to develop her career. After finishing university with a Masters Degree teaching foreign languages, Eri took on her first role in the UK as a cleaner in a 5 star hotel. Feeling that she worked very hard with little recognition reward, Eri wished to focus her sights on something better, not only for her, but also for her family.

Inspired by Family to Consider a Jani-King Franchise

Eri was inspired by her entrepreneurial Aunt in Ohio, who also wanted to start her own business as she found it challenging to find a role that she found fulfilling. After careful consideration, Eri’s Aunt invested in a Jani-King franchise in the Unites States and has never looked back. She spoken highly of the return on her initial investment and the benefit of Jani-King’s provision of initial and ongoing customers to her, enabling her to grown her business considerably and flourish as a business owner. Eri was inspired by her Aunt’s experience of Jani-King in the US and the unique Jani-King model for all worldwide franchises reassured Eri that this could also be an opportunity for her with Jani-King in the UK.

Getting Started on a Franchising Journey in the UK

After careful consideration Eri contacted our Head Office in the UK and spoke with Michelle to get a better initial understanding of whether franchise opportunities were right for her and her aspirations.

Shortly afterwards, in September 2018 Eri met with Will to discuss things in more detail, including the contract terms, how the unique guarantee of an agreed value of initial contracts would work and who would be responsible for which elements. Eri felt very comfortable with the approach, receiving concrete information from this first meeting about how much money would be involved, the turnover expected, the fees structure and how customers were provided to the business. Everything was transparent and aligned to the experience her Aunt had in the US.

Only three days later, convinced that Jani-King was the best-fit for her ambitions and experience, compared to the competitors she had also considered, Eri decided to proceed with a Plan 4 with an investment of £16,000.

Expert Training and Ongoing Support

The training and support Eri received from the Head office was very thorough and every element was clearly explained. Eri found that despite her background in cleaning, she learnt lots of new skills and acquired new knowledge not only around best practice cleaning methods, but also around customer care, running and business and operations. Michelle and Carlton made Eri feel at home and at the end of training, Eri felt truly invested in, confident, really motivated and ready to go!

“ Carlton was so experienced and the training I received was fantastic. Not only did a learn a lot but I came away with new found confidence and raring to get going on this new journey. It cemented my confidence in my decision in choosing a Jani-King Franchise.”

A Bright Future Ahead with a Jani-King Commercial Cleaning Franchise

As a first-time franchisee, Eri’s ambitions have always been to develop her business with her family with a safe, steady and low-risk growth strategy. She feels that the franchise with Jani-King, the ongoing support and mentoring from head office and the training she has received to date will allow her to do this naturally in a well-supported and sustainable way. Having the systems and support structures in place from the start has saved Eri a lot of time, money and stress.

For Eri a cleaning franchise with Jani-King has proved to be the right decision, and her intention is to build something for her and her family, provide her customers with the quality and satisfaction she prides herself on.

Learn more about our Commercial Cleaning services in the Manchester area.